Terms and Conditions
You must be 18 years of age, or have parental permission, to purchase from our webshop.
With the completion of the order, you agree to our terms and conditions and that your name and personal information is recorded in our customer database.
We reserve the right to change the prices, terms, and other information without notice.
Information about the products and in other texts are assumed to be correct, but we cannot be held responsible for mistakes. We do not guarantee that the images featuring products, accurately reflect the true appearance, partly because of the different colours between computers and displays.
Sometimes it happens that a product is out of stock even if your order has been confirmed. This is especially common when there are many who order the same product at the same time. We apologize for this and will try our best to avoid that happening.
Prices can be displayed with or without VAT on the website. All orders within Sweden and orders from individuals in the EU will include Swedish VAT 25%. For orders from European companies with VAT number, or from outside the EU, no Swedish VAT will be added, but instead local VAT and any customs in the destination country must be paid by the customer.
Online card payment
Payment can be made with VISA and MasterCard, and when you pay by card payment is handled by our extern payment partner to ensure fast and secure payment. Once you have selected the products you want, and click through to the checkout enter your personal information or log in. Then select the payment method. Be sure that your card details are correct before you click on to make the purchase!
We try to ship your order as soon as possible. Once you have checked out and paid for your order you will receive an email with your order number.
Sometimes it happens that some of the goods you ordered are not in stock or that delivery is delayed from our suppliers. Contact us if you have questions about delivery times, etc.
Right of withdrawal
You have the right to cancel a purchase within 14 days from the date you received the product, provided that it is unused and in the same state. Please contact us via email for agreement on the best method to return the products. We do not accept return packages sent by “cash on delivery”. Repayment will be made within 30 days from the day we receive the returned product. If you paid by debit / credit card so we return the money to the same credit card used for the original order. When exercising the right of withdrawal will not be refunded shipping charges. If goods are damaged or lost when you return it, you are responsible for payment.
If you receive a defective or wrongly supplied product, please contact us as soon as possible by e-mail, within 14 days after you receive your delivery. At the contact, we will inform the shipping method to use, and we are then obviously pay for freight deliveries and complaints due to manufacturing defects .
Princess Yachts West Sweden AB
473 91 Henån
For more questions please contact our customer service.
We will handle your personal data with care and respects the privacy of every individual who visits the website. This section describes the information we may collect through the website and how they are used.
We collect no personal information about you (such as your name, address, phone number or email address) without you voluntarily provide it to us. If you submit personal information to us, we will store this information about you for marketing, market research, after sales service, tracking of sales data, and to be able to contact you.
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site or advertisement. Information we may place automatically on your computer’s hard drive. When you open the site, we may store some information on your computer. This information is provided as a “cookie” or similar file and will help us to serve you better. With the help of cookies, for example, we tailor a website or advertisement to better match your interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
If you have submitted personal information to us and would like that information to be corrected or deleted from our records, or if you want to know what personal data we hold about you , you can contact integrity standing by sending an email to firstname.lastname@example.org. We will take all reasonable steps to comply with your request.
Our VAT number is SE559005830001.